Shipping & Returns
1. Order Processing
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Speed: All in‑stock orders leave our U.S. warehouse within 1–3 business days (Mon–Fri, excluding federal holidays).
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Real‑Time Updates: Youʼll receive a tracking link the moment your shipment leaves our facility.
2. Domestic Delivery (United States)
| Service | Transit Time* |
|---|---|
| Standard Ground | 3–7 business days |
| Expedited (2‑Day / Overnight) | Displayed at checkout |
*Transit times exclude the 1–3‑day processing window and may be extended during severe weather or peak carrier volume.
3. 2025 Holiday Deadlines
To ensure arrival by December 24th , 2025:
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U.S. addresses: Order by noon PST on December 18th , 2025 (Standard Ground).
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Expedited options: Will display an updated cutoff in checkout.
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International: Deadlines vary by country—see our Holiday FAQ each November.
4. International Delivery
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Typical delivery time is 2–6 weeks, depending on the destination and customs clearance.
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We ship DDU (Delivered Duties Unpaid). Import taxes, duties, and handling fees are not included at checkout and remain the customer’s responsibility.
5. Duties, Taxes & Customs
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Customs policies vary widely; please contact your local customs office for estimates before placing an order.
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Packages refused or abandoned due to unpaid duties will be returned to us. Original shipping charges are non‑refundable.
6. Tracking, Loss & Damage
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Once a parcel is marked delivered by the carrier, ownership transfers to the recipient.
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The Goodfor Company is not liable for packages lost, stolen, or damaged after delivery confirmation. If an issue occurs, file a claim with the carrier and notify us—our team will help however we can.
7. Returns & Exchanges
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Eligibility: Sealed, unused items may be returned within 30 days of the delivery date.
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Holiday Extension: Orders placed Nov 15 – Dec 24 , 2025, are returnable through January 6th , 2026.
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How to start: Email support@thegoodforco.com with your order number to receive an RMA and return instructions. Return shipping costs are the customer’s responsibility.
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Refunds: Issued to the original payment method 5–7 business days after we inspect and approve the return. Bank processing times may vary.
8. Cancellations
Orders move to our automated fulfillment line immediately. As a result, we cannot guarantee cancellation once checkout is complete.
9. Need Help?
Our customer‑care team answers emails Monday–Friday, 9 am–5 pm PST, and typically responds within 1 business day. Reach us at support@thegoodforco.com—we’re here to ensure your experience is, well, Good For you.
Our mission is to make optimized, contaminant‑free water accessible to every home. Thank you for choosing The Goodfor Company.
What Every Home Needs to Know
The best system depends on your water quality and goals. Reverse osmosis is ideal for thorough purification. Whole-home filters are perfect for overall water safety, while faucet and shower filters are great for specific points of use.
Tap water may meet federal guidelines but often contains chlorine, heavy metals, PFAS, and microplastics. Testing your water is the only way to be sure what you're drinking
You can use an at-home test kit or send a sample to a certified lab. These tests reveal contaminants like lead, nitrates, bacteria, and fluoride.
Depending on the type, filters can remove chlorine, sediment, heavy metals, pesticides, VOCs, PFAS, fluoride, bacteria, and more.
Replace filters based on use and type: pitchers every 2–3 months, RO systems every 6–12 months, and whole-house filters annually, or as directed by the manufacturer.
Reverse osmosis (RO) pushes water through a semipermeable membrane to remove up to 99% of contaminants. It's one of the most effective filtration technologies available.
Yes. It ensures every tap, shower, and appliance receives clean, filtered water—protecting your health, plumbing, and home value.
Yes. They reduce chlorine and other chemicals that can irritate skin, dry out hair, and trigger respiratory issues.
Absolutely. Faucet filters, countertop RO systems, pitchers, and shower filters are all renter-friendly and require no permanent changes.
PFAS (aka “forever chemicals”) are toxic substances found in many U.S. water supplies. Linked to cancer, hormone disruption, and immune issues, PFAS are difficult to remove. The most effective solutions are certified reverse osmosis systems and specialized activated carbon filters.
Most standard filters can't. To remove fluoride, you need a reverse osmosis system or a filter specifically certified for fluoride reduction (e.g., activated alumina or bone char).
Chlorine odor is common in municipal water and can be eliminated with activated carbon filters. A sulfur/rotten egg smell may come from hydrogen sulfide—common in well water—and needs specific filtration (like aeration or catalytic carbon).
Filtered water removes contaminants. Alkaline water increases pH, often adding minerals like calcium or magnesium. Alkaline systems may benefit those with acid reflux or looking to reduce bodily acidity, but they should complement—not replace—filtration.
No. Well water isn't regulated like city water. It may contain bacteria, arsenic, nitrates, or heavy metals. We strongly recommend full-spectrum testing and installing a multi-stage filtration system tailored to the test results.
Yes, but only certain filters. Reverse osmosis and ultrafiltration membranes are the most effective at removing microplastics, which are increasingly present in municipal and bottled water sources.
Some do. Reverse osmosis, for example, removes nearly everything—including minerals. Many RO systems now offer remineralization stages to restore calcium, magnesium, and trace elements for optimal taste and health.
A whole house filter paired with a kitchen reverse osmosis system works best. This combo ensures every tap is clean while providing ultra-purified water for drinking and cooking.
💧 Ready to Take Control of Your Water?
Book a free discovery call with our water experts to find the right system for your home and health.